[hatchetman]

I had a similar experience at their Kearny Mesa store when looking at a rifle that was on sale. The sales guy was big, overwieght, and had f---k you tattooed on his knucles, when I asked to look at the sale item he suggested another maker. I said no, I want the sale one, he walked away and I left.
I emailed their store manager and got a reply apologising and offering an additional discount on the rifle. Sending an email to the local store manager or to corporate will get you some saticfaction. I do not spend money at Turners unless it is a good sale price but I did notice that the idiot with the attitude was no longer working at Turners.