Quote:
Originally Posted by StinkyMatt
Why would you be upset and give them some unkind words. Everyone knows that it was a mistake. If you got one, a very lucky break. 
What's the "right" thing here? |
When I say unkind words, I may have exaggerated, I only let them know my displeasure in getting my hopes up with the first email and then dashing them. There is really nothing we can do or say here except that which I mentioned.
I would disagree with you kindly that everyone knew it was a mistake. I didn't, when placing the order. Only after the fact when Amazon notified us and said they would honor one reel per order and that they had made a pricing mistake. Only to later change their decision again to none.
This isn't some Bible camp decision here about "what is right". It's strictly about business and how a business conducts itself with it's customer.