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Jig stop has been nothing but good for me. I have ordered reels on line and over the phone and picked them up within the hour or two with line and ready to fish. They have replaced guides on rods for me as well. They might be a little different but still a good business. I wouldn't stop doing business with them after 1 bad experience like that. You have to look at it through the businesses eyes as well. They could have offered an apology I will agree with that.
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