View Single Post
Old 11-29-2010, 11:46 PM   #21
jorluivil
Senior Member
 
jorluivil's Avatar
 
Join Date: Apr 2010
Posts: 6,856
Quote:
Originally Posted by -scallywag- View Post
Buy from West Marine, and get the Plus protection warrenty......no questions asked exchanges (i've tried it a few times, NO QUESTIONS, in and out in under 10minutes)!!!!
X2

Have done most if not all of my electronics shopping there and never had an issue with returns/exchanges....the extra $$$ you pay is well worth it. Hell, a few months ago the antenna on my handheld vhf fell off while I was hooping, went to WM and explained it to the salesrep.....

Me: Hello, the antenna on my handlheld vhf fell off while I was hooping on my kayak, do you have any replacements?
Salesrep:It just fell off?
Me: As silly as it sounds, yes. I'm willing to pay for a new one if you have it in stock.
Salesrep: Let me check -one minutes later- here you go.
Me: Can I pay here?
Salesrep: Don't worry about it, just put some threadlock on the antenna so that it doesn't fall off again.


That's the reason I keep going back. You can't get that kind of service from most internet retailers.
jorluivil is offline   Reply With Quote