Kayak Fishing Adventures on Big Water’s Edge - View Single Post

j mo · 12-15-2010, 06:56 AM

Im gonna second Jeremiah's post regarding West Marine. Shelly and Amber at the Rosecrans store hooked me up.

Printed out the lowest cost HDS-5x I could find on the internet and brought it in- Price Match no problem!

I asked to have a unit set aside for me w a transom mount 80/200 khz ducer, well they made a mistake and set aside the 50/200 khz w temp sensor which is quite a bit more. They were out of the 80/200 so they said "no problem- sorry for the mistake" and adjusted the price to that of the cheaper unit!

And I got the $50 mail in rebate.

And for $69 bucks I opted for the no BS return- a no brainer.

I can’t remember the last time i had great customer service, it was quite a shock.

12-15-2010, 06:56 AM	#27
j mo Member Join Date: Jul 2008 Location: Encinitas Posts: 600	Im gonna second Jeremiah's post regarding West Marine. Shelly and Amber at the Rosecrans store hooked me up. Printed out the lowest cost HDS-5x I could find on the internet and brought it in- Price Match no problem! I asked to have a unit set aside for me w a transom mount 80/200 khz ducer, well they made a mistake and set aside the 50/200 khz w temp sensor which is quite a bit more. They were out of the 80/200 so they said "no problem- sorry for the mistake" and adjusted the price to that of the cheaper unit! And I got the $50 mail in rebate. And for $69 bucks I opted for the no BS return- a no brainer. I can’t remember the last time i had great customer service, it was quite a shock.