Mirage Drive Cable Break. Warrantied?

[-scallywag-]

The cables are not usually covered...but they're only like $20 and easy to replace.

I know it kinda sucks having to pay replace something after you just put down a ton of cash for it, but let me re-assure you that Hobie has, by far, the best warrenty/customer service in the business.


And also if you havnt' already, check out: http://www.hobiecat.com/forums/
and scroll down to the kayak fishing area...tons of good info there on drive care and adjustment, new heavier duty parts available, and lube tests/selection....along with all the other public forum BS. A very cool site!!

[sharonkayak]

I bought my hobie this past spring used. 2010 outback.

I broke one of the cradles (the spring to it) that my drive sits in about a month ago. I had to get a whole new part. they gave me a good discount. I dont think it would of been under warranty.

Then I brought in just this week my center hatch, which was unuseable. It was warped and not closing or opening. They were pretty surpised how much wear I had put to it. They gave me a hatch off another kayak free off charge.

Fastlane is great, I believe they will work with you regardless if you are 1st owner.

I dont think the cables would be under warranty. I bring in my drive every so often so they can tune it up for me. I think they are easy to break if you are not maintaining them.

[Iceman]

The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it.

[Deamon]

SWEETNESS! Thank you for your help!

[Deamon]

OEX O'side took care of me. Thanks Iceman!

Jim

[Hunters Pa]

Originally Posted by Iceman

The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it.

And THAT is why we all say GO SEE ANDY