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#1 | |
Senior Member
Join Date: Mar 2011
Location: Nor Cal...30 min from Bodega/Tomales Bay, 1hr from Clear Lake, 2+ hr to Berryessa & the Delta
Posts: 729
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Quote:
![]() ![]() If these orders do get canceled this will be the biggest cluster_____I've ever seen from them that I'm aware of. Nobody will win, everyone will lose! ![]() ![]() ![]() FFY |
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#2 | |
Senior Member
Join Date: Jun 2013
Location: Jaco, Costa Rica
Posts: 119
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Quote:
Thanks Mark |
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#3 |
Senior Member
Join Date: Jul 2012
Posts: 123
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I contacted them like 2 days ago, they said I'm gonna be able to get 1.
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#4 |
Senior Member
Join Date: Mar 2011
Location: Santa Ana/Westminster
Posts: 1,256
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If we had made this less public to keep the order amount low as a couple of us had suggested early on I don’t think we would have this issue :S First rule of a price mistake or better then average deals is to never contact the seller. Rule 2 is to keep the ‘deal’ contained until the item is in hand.
Postting on other forums and ordering too many is a no no. Some of us may have ordered one or two but i'm sure retail stores may have jumped on the deal and ordered dozens. ß Long time slickdeals.net member ![]() On a differnt note I got my Shimano Calcutta today... Yayyy me.
__________________
Kevin Yellow PA12 Last edited by Raskal311; 06-14-2013 at 06:04 AM. |
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#5 | |
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Join Date: Jan 2009
Posts: 1,509
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Quote:
My take is that when you purchase something the description of the item is like a contract. The seller is offering the described goods or services at a set price it is their responsibility to honor it. They can refuse to honor the contract but you don't want to make that an easy option. If you call them up and say: "Hey this looks wrong, it's a obvious mistake, are you really going to send me this to me?" All you have done is made it easy for them to say: "No it was a mistake we'll issue a refund!!" I mean I hate to point out the obvious but the customer service people at Amazon can cancel an order and issue a refund at any moment. It's a option on their screen when they pull up your order. In a case like this why wouldn't they cancel it, especially if they think it's not going to be a big issue with you. It's their job to help you to an extent but it's also their job to save the company money. You want those auto generated notices that say this will be shipped shortly, not someone on the phone that can say: OK.... now that looks like a mistake. I'll just cancel this right now and issue you a full refund." The last thing I would do is call them, or contact them. In fact the only reason I'd contact them is if I did not get the reel and then I'd call them and tell them I bought a reel at a set price we have a contract and they need to honor that contract if the want my business in the future. Last edited by Fiskadoro; 06-14-2013 at 09:57 AM. |
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#6 |
Senior Member
Join Date: Mar 2011
Location: Santa Ana/Westminster
Posts: 1,256
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Main reason not to contact the seller is to not alert the employees of the deal. Many times they would jump the line and take it for themselves.
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Kevin Yellow PA12 |
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#7 |
Senior Member
Join Date: Jun 2013
Location: Jaco, Costa Rica
Posts: 119
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There are different ways it could work out. You guys are making up your plot. How about this.
If you did call them and complain about one of your orders being cancelled and enough people made noise then they would think twice about cancelling the single reel they promised. Whereas, if no one makes any noise, then they figure that they can just go ahead and cancel all orders. In my case they cancelled other items along with the deal on a single order, I wanted to know why? They then informed me of the cancelling of all orders of the mispriced reel and that I could just reorder, obviously at the higher price. Story can be molded however we like. Fact is, let's just see if we do get that one reel, long time between now and end of July/August. Really it's no big deal, what's a few bucks when I can be doing this ![]() |
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