West Marine Warranty experience - Kayak Fishing Adventures on Big Water’s Edge

Cadillyak · 09-04-2014, 08:51 PM

I have had experience with their warranty. Hard to beat. I traded my 3 month old used unit in for a brand new one. The key for me was saying that I was "not satisfied" with my purchase. That phrase was like gold. You can also call WM without giving all your info to get an idea. They typically just say go to the nearest WM. I have exchanged FF as well as VHF radios. They really want their customers to be happy.

09-04-2014, 08:51 PM	#1
Cadillyak Team Get $$ Join Date: Feb 2013 Location: San Diego, CA Posts: 841	I have had experience with their warranty. Hard to beat. I traded my 3 month old used unit in for a brand new one. The key for me was saying that I was "not satisfied" with my purchase. That phrase was like gold. You can also call WM without giving all your info to get an idea. They typically just say go to the nearest WM. I have exchanged FF as well as VHF radios. They really want their customers to be happy. __________________ The "Y" is silent 2012 Olive PA 12 2011 Papaya Outback