Old Town Terrible Customer service

[jruiz]

I think what alot of people are facing are folk's working from home with little to no oversight from their bosses. Some folks hold their end of the bargain while others are taking advantage of the situation or are unable to perform at the same capacity because of the lack of available child care. My sister in law is an appointment clerk with a hospital. Folks that are performing at the same level are allowed to work from home indefinitely, underperformers are told to come back to the office. My 2 cents

ps-is that the same Chastity from the DMV? I kid

[SoCalEDC]

Originally Posted by jruiz

I think what alot of people are facing are folk's working from home with little to no oversight from their bosses. Some folks hold their end of the bargain while others are taking advantage of the situation or are unable to perform at the same capacity because of the lack of available child care. My sister in law is an appointment clerk with a hospital. Folks that are performing at the same level are allowed to work from home indefinitely, underperformers are told to come back to the office. My 2 cents

ps-is that the same Chastity from the DMV? I kid

This is a good observation and reflects some of the problems I have had with my vendors now that the majority of them are working from home. I have had to go directly to a sales manager or outside sales rep to get things done that should have been handled by inside sales people on numerous occasions.

[Harry Hill]

My wife finally got her replacement kayak yesterday. It all looks good. Not so much as a howdy or how is it from Old Town customer service. No, here is something for your trouble. Just another reason you should only deal with your local dealer and don't expect Old Town customer service to help you out much. It's a shame because on their website the tout how good their customer service is, obviously the bosses aren't watching their employees.