OEX in Mission Bay! - Kayak Fishing Adventures on Big Water’s Edge

pchen911 · 08-22-2009, 10:26 PM

I'm sure there are alot of people demoing in the store then leaving to buy the model they want on Craigslist.

You can't expect a retail store to keep servicing every demand of every customer... that would be one sure way to go belly up.

In my business, I come across some retail shoppers as well. When it becomes apparent the costs of the sale and aftermarket services is exceeding or going to exceed the margin, it is time to let that customer go. Afterall, a sale can only take place when it is mutually beneficial to both the buyer and the seller.

08-22-2009, 10:26 PM	#6
pchen911 Senior Member Join Date: Jul 2006 Posts: 218	I'm sure there are alot of people demoing in the store then leaving to buy the model they want on Craigslist. You can't expect a retail store to keep servicing every demand of every customer... that would be one sure way to go belly up. In my business, I come across some retail shoppers as well. When it becomes apparent the costs of the sale and aftermarket services is exceeding or going to exceed the margin, it is time to let that customer go. Afterall, a sale can only take place when it is mutually beneficial to both the buyer and the seller.